In an effort to better serve diverse customer bases, financial institutions may consider utilizing multilingual employees for translation and interpretation tasks. While this might seem convenient, it's not always the most effective or effi...

As China becomes more diverse, banks are increasingly recognizing the importance of language training. However, serving customers from diverse linguistic backgrounds is not just a matter of good customer service—it’s a necessity. Regulators a...

As banks continue their efforts to improve language accessibility, oral interpretation services have become a critical component of this journey. Planning lays the foundation, and translations ensure essential documents are accessible, while ora...

As financial institutions continue their efforts to improve language accessibility, taking the progressive step of opening a “front door” for written translations of key documents, communications, and materials becomes essential. This step is...

In recent years, the rapid development of artificial intelligence (AI) and machine learning (ML) has significantly transformed many industries, including the translation sector. With the advent of new technologies, algorithms, and tools, busines...

As the global travel industry continues to evolve, the cruise industry is also undergoing rapid changes. Whether you're a cruise enthusiast, a travel industry expert, or a first-time cruiser, this blog will guide you through the latest ...

A Unitary Patent (UP) is a revolutionary patent protection system within the EU designed to streamline the traditionally complex and costly patent validation and translation processes. The introduction of the UP has had a profound impact on l...

As companies continue to diversify their workforce, it’s crucial to ensure that all employees have equal access to resources and opportunities. However, many organizations face high turnover rates among non-English-speaking employees, particular...

As a tourism board or destination, you are likely aware of the fierce competition and the constantly evolving digital landscape. With so many destinations vying for the attention of travelers, having a robust digital marketing strategy is e...

Today, we are all accustomed to binge-watching TV shows and movies thanks to streaming services. However, we’re not just watching the latest releases— the streaming revolution has made it easier for us to revisit old favorites or discover...