Airui Translation

General Reference

1、Translation Quality
Quality is usually the primary consideration when selecting a translation company. The translation process is a customized and creative process. Just like advertising creativity can be impressive or absurd, translation can also vary in quality. Achieving accuracy, fluency, and elegance is the pinnacle of translation, as seen in the collaboration between Yang Xianyi and Dai Naidie on the translation of "Dream of the Red Chamber". Poor translations often contain various errors, lack clarity, are difficult to understand, use excessive neologisms, have mistranslations, omissions, or even convey meanings opposite to the original text.
Advantages of AiRui:
AiRui has strict translation selection and quality control processes, is ISO certified for quality management systems, has built a large team of translators over more than ten years, and is supported by a team of native language translators overseas, ensuring stable quality.

2、Translation Prices
Relying solely on price as a selection criterion: Almost everyone agrees with the saying "you get what you pay for," but when it comes to making a choice, first-time clients working with a translation company often focus on price and opt for cheaper companies that may not guarantee good quality. In reality, reputable companies with strong capabilities do not engage in blind price competition to win orders; instead, they provide reasonable prices based on client needs. They understand that low-priced orders do not bring profits but rather low-quality work. Therefore, it is crucial not to only consider price but also prioritize quality, as otherwise, the outcome may result in more losses than gains.
Advantages of AiRui:
AiRui has a vast global network of translators and never compromises on translation processes or undercuts prices to attract business.

3、Full-time Translation Personnel
The main professionals in the translation industry are translators. Taking English as an example, those with Level 6-8 certificates and a bachelor's degree or higher generally believe they are qualified for translation work. However, this often involves simple word substitution, lacking industry experience which can lead to limited vocabulary and numerous grammar or syntax errors. Advanced translators typically have over 10 years of experience in the industry, possess a high linguistic talent, a profound understanding of translation, and have rich knowledge in both industry-specific and language aspects, enabling them to produce accurate and fluent translations. Translation reviewers, on the other hand, usually have many years of translation experience and a deep mastery of languages.
Advantages of AiRui:
AiRui Translation has a large professional translation team consisting of more than 150 full-time translators and proofreaders. All contracted translators undergo rigorous selection processes within the company, and final proofreading is completed internally to ensure the effectiveness and stability of the translations.

4、Ethical Integrity
Integrity is a fundamental quality that every company should possess. Only those who have participated in translation work may truly appreciate the challenges involved in translation. Talented individuals with high language proficiency, expertise in specific fields, and a genuine passion for translation are not easy to come by. Companies lacking integrity may fail to fulfill their promises of delivering high-quality translations. Some companies may deceive clients by using machine translation followed by manual editing, without realizing that machine translation cannot accurately convey the original meaning as translation is more than just simple word substitution.
Advantages of AiRui:
AiRui regards integrity as the cornerstone of maintaining long-term client relationships and pledges reliable translation services. Every document undergoes manual translation and proofreading. Each project goes through a complete process without cutting corners.

5、Dedicated Customer Service Consultants
Typically, small translation companies may have just two people handling everything from business negotiations to invoicing, with all translations done by part-time translators and the proofreading process completely omitted, leading to the occurrence of basic errors.
Advantages of AiRui:
AiRui not only provides dedicated customer service consultants but also ensures that each consultant specializes in specific fields such as manufacturing, legal, finance, and more. All staff members are rigorously selected and undergo systematic training. The company offers a nationwide customer service hotline: 4006291995.

6、Successful Cases
Discerning clients will choose a translation company with genuine capabilities to provide services. Typically, translation companies with many years of experience will accumulate a group of well-known corporate clients and have specific service cases available for clients to review. Clients can make judgments on the quality of translation based on the company's previous translated works.
Advantages of AiRui:
With over 20 years of experience in the translation industry, AiRui has gained recognition from numerous well-known enterprises and institutions due to its strong capabilities and has a multitude of successful cases. If clients require it and it does not violate the original client confidentiality agreements, AiRui can provide some works for clients to review.

7、Company Reputation
The reputation of a company can be judged based on various factors such as its organizational structure, completeness of departments, advanced office equipment, standardized management operations, frequent cooperation on major projects in the market, and high prestige in society.
Advantages of AiRui:
AiRui has a scientific and rational organizational structure with departments including front desk, customer service, statistics, project management, human resources, translation, proofreading, typesetting, and after-sales service to execute a complete translation process. Supporting departments like finance and IT are responsible for maintaining the company's good reputation. Over the years of service, AiRui has received extensive praise from clients and continuously improves its translation confidentiality system. Each employee signs a confidentiality agreement to protect client interests. Employees at AiRui undergo strict selection, training, assessment, and ultimately take up positions. The company enjoys a good reputation among users and has garnered numerous corporate honors.

8、Business Process
Why do some companies offer translation services significantly lower than industry prices for similar services? The key lies in translation quality. Small translation companies often lack a formal translation screening mechanism, training processes for translators, proofreading, terminology standardization, expert communication mechanisms, professional translation delivery processes, and may provide arbitrary quotes without a proper assessment. They also may lack a team of senior and dedicated translators and may not offer adequate after-sales services. Can your rights and interests be protected in such scenarios?
Advantages of AiRui:
The key to stable service lies in having a complete translation service process. Every member at AiRui has their own role and expertise in specific business areas, ensuring the standardization of customer service and guaranteeing the long-term effectiveness and stability of translations to safeguard clients' legitimate rights and interests.

9、Trial Translation
AiRui provides clients with free trial translations. If needed, clients can contact a translation consultant.
Advantages of AiRui:
Clients are welcome to request trial translations, and AiRui guarantees that the quality of trial translations will be consistent with the final product. If the final product quality is found to be below the trial translation quality, clients can request a full refund.

10、After-Sales Service
Translation is a customized process, and professional documents may require negotiations on certain terms to be finalized. Often, clients may have last-minute changes in their requirements, making after-sales service crucial. Adequate manpower allocation, sufficient staff, and quick responsiveness are essential for effective after-sales service.
Advantages of AiRui:
AiRui Translation has clear guidelines for comprehensive after-sales services. Generally, modifications and negotiations for documents are communicated between the translation consultant and the client, with the relevant project manager being informed to carry out the necessary actions.