Reliable machine translation solution

Public perception has changed significantly since the launch of Google Translate. It’s easy to understand the shift from the original “Why use a translation that’s not entirely accurate?” to today’s “Google Translate is pretty good, and it’s free!”

Google Translate quickly met the demands of increasing globalization with its instant and relatively accurate translation capabilities, and thus became the preferred translation tool for consumers. Its convenience and free service made people rely on it in their daily lives. I remember when I was on vacation with my family, I used Google Translate to ask the waiter how to pay the bill, and the bill was quickly settled. Many consumers have similar experiences, especially since personal habits tend to be brought into the workplace. As a result, Google Translate quickly became common in the enterprise.

However, consumers often overlook the fine print of the terms of service. Google's Terms of Service clearly state that any uploaded content will be processed by Google and can be used as it sees fit. While this may not matter when asking the waiter for the bill, when this practice enters the workplace, many employees may not realize (or may ignore) that their company's sensitive data may be exposed to the outside world. After all, when a quick translation is needed, Google Translate is the most convenient option, so it is difficult to ignore these potential risks.

Despite this, there have been no major security incidents to date, nor have companies faced class-action lawsuits for uploading sensitive data to crowdsourced translation tools. But that doesn’t mean businesses aren’t aware of these issues. Over time, banks, pharmaceutical companies, and other businesses that handle sensitive data have quietly stopped using free translation services. Still, employees have become accustomed to instant translations, forcing companies to look for translation solutions that address compliance issues while meeting the needs of their employees.

Arrow Translation’s Machine Translation (MT) portal is just that, a solution that provides a secure and private environment while ensuring compliance and management oversight. It not only provides a user experience similar to Google Translate, but also ensures data security and avoids data breaches.

The solution starts with our unique universal machine translation engine, which has been developed and refined over many years to maximize translation accuracy and is applicable to all required languages. We can also train the machine translation engine based on existing language assets (such as translation memory, glossary, and brand guidelines) to ensure compliance with corporate terminology preferences. In this way, your machine translation portal is not only 100% owned and controlled by your company, but also customized according to the company's brand and style, providing more accurate translation results than public crowdsourcing tools.

The solution can also be managed and accessed through a single sign-on (SSO) platform, providing high security and convenience. In addition, it has powerful reporting capabilities to help you see who in your organization is using machine translation and why. For example, your compliance or legal team may be working on sensitive or confidential documents, and the reporting capabilities can provide you with relevant information to help you communicate more effectively. We also use multiple translation engines so that we can use backup solutions if one engine is unavailable.

For individual consumers, there’s nothing wrong with using Google Translate at the checkout in Mexico, but for companies that run large-scale businesses and value data protection, it’s time to take a smarter approach to machine translation. The Machine Translation Portal is not a one-size-fits-all solution, but it’s certainly a first step in the right direction. For businesses that want to standardize their use of machine translation, this solution can help you find order in the chaos and ensure data security, which is what all businesses should pursue.

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